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CRM is like discovering the world of sounds after you get your first hearing aid. Thats the best analogy once can use to describe just how powerful CRM is. In fact may financial executives are calling CRM the new business frontier.When a company leverages its business performance management software with the CRM tool suddenly the fuzziness is all gone. It seems that theres always a fuzziness that surrounds a customer how profitable has that customer been and how profi...

CRM - The New Business Frontier

CRM - The New Business FrontierCRM is like discovering the world of sounds after you get your first hearing aid. Thats the best analogy once can use to describe just how powerful CRM is. In fact may financial executives are calling CRM the new business frontier.When a company leverages its business performance management software with the CRM tool suddenly the fuzziness is all gone. It seems that theres always a fuzziness that surrounds a customer how profitable has that customer been and how profitable could it actually have been had that customer been tracked into the future. CRM can do that for you. It truly will take you into a new frontier for your business.In fact many companies that are already using CRM systems say that it has completely changed their view of what it really means to track your customers. This comprehensive system leaves nothing unturned. Youll know everything you need to know about your customer to provide the best customer service around.If you ask potential customers what they find missing from interactions with business its that customer service doesnt exist anymore. People are tired of taking to computerized systems. There also tired of having to repeat their stories over and over to various staff to get what they want. When you run a CRM system you have happy customers.But lets be clear here. Not all CRM systems are the same and so you need to take your time and investigate each one you are considering. Some CRM packages only offer transactional customer data; others are more comprehensive and analytical.Microsoft Dynamics CRM Software is one program that is definitely worth considering. Why? Because its not only affordable its flexible, and it can work with the growth of your company.How much emphasis should you put on customer satisfaction compared with employee satisfaction? With the right CRM you dont have to make a judgment call. You can keep both customer and employee happy. In fact with CRM your employees are going to be very satisfied too because they have knowledge and knowledge is power.Now when a customer calls they can easily and quickly handle any problem. They can also sell them additional products and they can impress the customer because they know everything and the consumer doesnt have to continuously repeat the information. That means the customer is going to be much more pleasant to speak with and that will make your employers job much easier. So you see everyone wins.There are some major points that you need to evaluate in CRM technology.1. Functionality2. Company Strategies3. Company Goals4. Web based client side or hosted5. Product Reliability6. Scalability7. Room To Grow8. Vendors Reputation9. Rapid Development Attainable10. Customizable11. Integrates with existing systems12. user Interface how easyAt the end of the day its all about money. After all isnt that what its always about? In order to invest in something you expect a return on your money and the Microsoft Dynamics CRM software will do exactly that. Once installed and in full operation you are going to see an increase in your bottom line you will maximize profits and thats good for your business, your employees, and your customers. So why wait?

Electric Stairlifts Provide Mobility And Safety

Electric Stairlifts Provide Mobility And Safety

For most of us, simply climbing and descending the stairs in our home is something we take for granted; often we give little or no thought at all to the endless trips we make up and down on a daily basis. But for those for whom the stairs are a physical challenge, the prospect of walking up or down must be approached with caution and considerable thought. Subsequently, in the event of a decline in physical fitness due to illness, injury, or age electric stairlifts can make the impossible possible again.Electric stairlifts are comprised of a swivel seat that allows users to easily sit down. With one simple touch of a button, the seat travels up or down the stairs along a track. Such a system can be used indoors as well as outdoors and tracks can be manipulated to accommodate straight or curved stairways.Battery operated stairlifts do exist and can be helpful should the power go out. But the disadvantage of battery stairlifts is that batteries must be frequently recharged a process that takes a bit of time. In general, electric stairlifts are far more reliable, as you never have to worry about the batteries dying or purchasing expensive new batteries. Although experts agree that you should always have batteries on hand should the power go out and the stairlift becomes inoperable.There are a number of electric stairlifts for purchase through reputable companies nationwide. Use online resources in order to find the system that works for your home and budget. Once you make a choice, the company will come in and professionally install the system on the stairs of your choice.Electric stairlifts are meant to make stairs accessible and convenient for those who have physical limitations. With proper planning, you can have a professionally installed stairlift in your home, making life that much easier to manage.

A Salesperson's Guide To Direct Mail Follow Up

A Salesperson

When it comes to sales, the sales you are putting on the books today are the income and your sales pipeline and customer list is your equity. Income today gets spent tommorow, but a solid pipeline is something that you can tap into in the future because you have laid the foundation for a potential relationship. The problem that most salespeople have, though, is that there is not enough time in the day to keep the sales cycle going with people that seemingly have no interest to purchase at any point in the future. Why spend time and resources devoted to a relationship which may or may not pan out when there are active deals you are working right now?Well, there is an effective way to do both. Nobody will ever be able to convince me that a salesperson is too busy to spend 10 minutes a day touching base with those prospects that, if landed, would become high value customers. If you can't find time to put a phone call in to a business owner to keep the sales cycle moving, then you need to rethink your position. After your top level prospects, it does get a little tougher to find time to make the phone calls to keep you on their mind.That's where direct mail follow-up comes into play. The internet has made it so much easier to stay in touch with customers on a semi-automated way. Some high level CRM Programs even send out your monthly follow-up automatically at a predetermined schedule. But even if you wanted to do it the 'low tech' way, you could just create your spreadsheet of prospects, type up your monthly letter, and then merge the names in to somewhat automate the process. Better yet, there are some companies that will allow you to send greeting cards from your desktop and write a personalized note that gets sent through the US mail. These personal touches in an automatic way can help build the relationship with your prospects when you have too much on your plate to put a phone call in.So, we all know that follow up in sales is key but nobody seems to do it. With the advancements in technology, it has made follow-up exteremely easy for sales professionals. My advice would be to write out your plan of follow-up with your prospects and then work the plan. You will absolutely see great results and when it comes time to put a phone call into those prospects, you will be thankful that you kept the sale going through direct mail.

Why Spyware Programs Pose A Risk You Cannot Just Ignore

Why Spyware Programs Pose A Risk You Cannot Just Ignore

You're typing on the internet, filling in information for your profiles for a delivery, you enter your shipping address. At another site, you've entered a password, and entered your credit card number. Going to the Social Security web site to check on your account balance, you enter your social Security Number. Two weeks later, someone is using your credit card with a near perfect match of your data, and your life is upended as you try and clear your good name.What happened? You probably got hit by a spy, or to be more precise a keystroke logger, in this instance. Now, this is nearly a worst case scenario, but even minor spyware problems are endemic and can be a great source of frustration. Spyware programs come from a variety of sources, and all of them try to install themselves on your personal computer without telling you they're doing it. Among the things spyware can do, in addition to keystroke logging, are to track and report what web sites you visit, scan files on your hard drive, look for vital personal information, snoop through applications on your desk top to report what software you use, open TCP/IP ports for other software to install itself, act as a Trojan horse for other software packages, turn your computer into a zombie on a botnet, rifle through your personal contacts in most email programs and come up with a truly alarming amount of personal information about you.The first spyware ever implemented was a tracking cookie these were used by online retailers to help you find your way through their sites. Then, they transformed into conduits for stupid and annoying pop up ads, by opening up (or utilizing) ports of your Windows operating system based machines. They've grown more sophisticated and more annoying since then.Often times, the first clue that someone's been gunked with spyware is that their once smooth, shiny system is now performing like a tortoise wading through glue. Each of those spyware programs takes up CPU cycles and RAM, and most times, you don't even know they're running. They'll also interfere with your web browser plugins and other programs. Most of them are now learning tricks from virus writers and are extremely difficult to remove without digging through the Windows Registry, a place where most sensible users refuse to go.Some of the more commonly seen spyware programs include Internet Optimizer, which rewrites search engine results, redirects bad links to advertisements, often of an adult nature, and the infamous CoolWebSearch that open up ports for pop up spam when you surf the web. Fortunately, some of these spyware vendors are being watched closely by the United States Congress. 180 solutions, which sells personal information to its clients (and reputedly, to credit card thieves) has been hit with multi-million dollar fines for fraud, due to hijacking affiliate links on advertising click-throughs.Clearing up spyware is a matter for specialized programs three of the best are AVG Antispyware (Free to all users), Lavasoft's AdAware (which comes in free and paid versions) and Spybot Search And Destroy (also available in free and paid versions). These programs will regularly scan your computer for spyware and quarantine it, letting you make sure your system hasn't been destabilized by the removal, and then remove it; the process includes some Registry fixing. The trick is that all three of them catch different types of spyware. You'll want to use them in concert, and schedule at least one day every two weeks to do a thorough de-gunking; the first of these will most likely take several hours to run.

Misspelled Search On Ebay Items

If you've figured out that eBay items get entered incorrectly many times, you may not have realized that misspelled search on eBay doesn't have to be a matter of trying to determine all the possible ways to misspell and item and enter them in one at a time, in the hopes that someone would have misspelled the item in exactly that way. A misspelled search conducted in this way could take hours and you may not be able to imagine all the possible ways in which a word could be misspelled. If you want to facilitate your misspelled search on eBay, go to http://www.bargainchecker.com and use this handy search tool to find not only common ways to misspell a word, but all instances of the misspelled word in items listed on eBay. You can even misspell the word in the search field and get results in your misspelled search results. The concept behind Bargain Checker is to enable you to locate and bid on items that would not show up on a standard eBay or web search. In this way, since you're the only one bidding, chances are good that you will get the item at your opening bid. You can develop a nice little business by finding such valuable items and reselling them at a more realistic price. Even if you're just using the misspelled search to find individual items that you want or need, BargainChecker provides a useful and innovative service. A misspelled search with BargainChecker can also be used to find common ways in which people might misspell product names. This could be easily used for pay per click advertising and similar revenue producing methods with Google and MSN. After all, if it's been misspelled several times on eBay, you can safely assume that people will misspell it in other venues as well. For example, if you were to search eBay for items of jewelry to purchase at a bargain price, you would find nearly 60,000 items listed that came under the category of jewelry or had the word 'jewelry' in the title. There are probably many bargains in that group of 60,000 items. However, the real bargains will probably by recognized by many bidders who will compete against one another in order to get the winning bid. For a truly valuable item, the winning bid price probably would be similar to the real world price. However, if you used the same term 'jewelry' on BargainChecker you would find about 1600 instances where the word had been misspelled in the item listing. This means that there are nearly 1600 pieces of jewelry on eBay which will probably not sell because they haven't shown up on a standard eBay search. This is unfortunate for the seller, but it's definitely fortunate for the buyer who knows how to find a bargain that no one else has discovered. Misspelling of common words occur for several reasons. It could be carelessness in typing or entering the word resulting in a typographical error. It could be that the seller doesn't know how to spell the word correctly, such as in the hundreds of 'bargins' on eBay listings. Or, it's also possible that there are variant spellings which could each be correct.

Maximal Management With Audio Conferencing

The nature of management is such that it requires the successful manager to do a lot of talking. You tell people what to do and you tell them what not to do. You let people know your expectations and you let people know when theyve fallen short of those expectations. Your vocabulary must consist of harsh criticism, high praise, lenitive words and everything in between. A highly communicative creature the successful manager is.Reach A Wider AudienceThen of course, there are the times when the manager is needed to speak to a group of people. It may be a specific team, a troublesome department, or even the entire staff of a large corporation. It would be ideal if all these people were in a relatively limited geographical area.However, in a time of rapid globalization, company expansion is a key element of survival. As a result, most companies will probably have offices in various locations. Of course, telephones exist to contact specific individuals, but what happens when the manager wants to talk to a group? No, he doesnt fly them all down to the boardroom at global headquarters. He leverages available technology to minimize communications costs and maximize communications effectiveness. Enter audio conferencing.Simple and PowerfulBecause of todays technology, businesses have huge potential for market reach. It is precisely this mobility that is driving the tremendous growth of audio conferencing. It has never been easier to use audio conferencing. Anytime and anywhere in the world, whether it be mobile, VoIP, or land based networks, you can make a call.The reason why it is so powerful is that it accomplishes business objectives without the need for a face-to-face meeting. Think about it for a moment. The manager reaps all the benefits of close communication and interaction minus the need for his physical presence. Audio conferencing reduces business costs and saves time. And time is money. That money translates into a cash flow better utilized to fund other high-level business priorities. It just makes good business sense to spend money wisely on what could potentially be a very large cost item on the balance sheet. Mobility is the order of the day and utilizing technology intelligently is necessary.Audio conferencing is a tool no manager can do without. If your organization is looking for the most effective way to execute its meetings, audio conferencing is the way to go. It unleashes the productivity of your team by leveraging todays vastly interconnected world to bring them closer together and become more effective.The Profit MotiveThere are indeed times that face to face meetings may be more appropriate. However, these instances are few and far between when compared to the regular interactions that a large, multinational organization must be involved in. For those times, audio conferencing offers cost-effectiveness and flexibility that cannot be matched.At the end of the day, it is precisely this type of powerful tool which will drive your bottom line upward. Isnt that what management is all about?

Summary

CRM is like discovering the world of sounds after you get your first hearing aid. Thats the best analogy once can use to describe just how powerful CRM is. In fact may financial executives are calling CRM the new business frontier.When a company leverages its business performance management software with the CRM tool suddenly the fuzziness is all gone. It seems that theres always a fuzziness that surrounds a customer how profitable has that customer been and how profi...